Altura Cleaning Service respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request our services.
1. Information We Collect
When you complete a quote request or contact us, we may collect:
Full name
Phone number
Email address
Property address
Type of cleaning service requested
Preferred service date
Any additional information you choose to provide
We may also collect certain technical information, including your IP address, browser type, device information, and website usage data through cookies and analytics tools.
2. How We Use Your Information
Your information is used to:
Respond to quote requests
Schedule cleaning appointments
Communicate regarding your services
Improve our website and customer experience
Send important service-related updates
We do not sell or rent your personal information to third parties.
3. Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings at any time.
4. Information Security
We implement commercially reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Third-Party Services
We may use trusted third-party providers, including website analytics, contact forms, and communication platforms, to help operate our business. These providers only receive the information necessary to perform their services.
6. Your Privacy Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable laws.
7. Policy Updates
We may revise this Privacy Policy from time to time. Any updates will be posted on this page, and the “Last Updated” date will reflect the latest revision.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Altura Cleaning Service using the contact information available on our website.