Welcome to Altura Cleaning Service. These Terms of Use (“Terms”) govern your access to and use of our website and cleaning services. By using our website or requesting a service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to request services through our website. By submitting a quote request, you confirm that the information provided is accurate and complete.

2. Quotes & Scheduling

Submitting a quote request does not guarantee service availability. All estimates are provided based on the information submitted and may be adjusted after further evaluation. Appointments are confirmed only after communication with our team.

3. Payments

Payment terms will be discussed and agreed upon before the scheduled service. Additional charges may apply if the actual condition of the property differs significantly from the information provided during the quote request.

4. Cancellations & Rescheduling

If you need to cancel or reschedule your appointment, please notify us as early as possible. Late cancellations may be subject to cancellation fees.

5. Access to the Property

Clients are responsible for providing safe and unobstructed access to the property during the scheduled appointment. If access is unavailable or unsafe, the service may be postponed or canceled.

6. Service Limitations

For the safety of our team, we reserve the right to refuse or discontinue service in situations involving hazardous conditions, biohazards, structural risks, aggressive animals, or any environment that poses a health or safety concern.

7. Intellectual Property

All content available on this website, including text, images, logos, graphics, and branding materials, is the exclusive property of Altura Cleaning Service and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

Altura Cleaning Service is not responsible for indirect, incidental, or consequential damages arising from the use of our website or services. Our maximum liability shall not exceed the amount paid for the specific cleaning service provided.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with the revised “Last Updated” date. Continued use of our website constitutes acceptance of any changes.

10. Contact Information

If you have any questions regarding these Terms of Use, please contact Altura Cleaning Service through the contact information provided on our website.